How We Rate Casinos

At a-class.org.nz, we've developed a comprehensive methodology to evaluate online casinos and pokies platforms operating in New Zealand. Our ratings are designed to help Kiwi players make informed decisions when choosing where to play. Here's how we assess each casino:

1. Licensing & Regulation

The foundation of any trustworthy online casino is proper licensing and regulation. We prioritise casinos holding licences from recognised authorities including:

We verify all licensing claims independently and check for any regulatory violations or player complaints with governing bodies.

2. Game Selection & Software Providers

A quality casino offers diverse gaming options from reputable software developers. We evaluate:

We assess both the breadth of the game library and the quality of individual titles.

3. Bonus Terms & Wagering Requirements

Welcome bonuses and promotions are important, but the terms matter most. We analyse:

We flag casinos with overly restrictive or unclear bonus terms.

4. Payment Methods & Withdrawal Speed

Fast, secure deposits and withdrawals are essential for a positive player experience. We evaluate:

Casinos offering multiple options and fast payouts score higher in this category.

5. Customer Support

Responsive, helpful customer service is crucial when issues arise. We assess:

We test support channels ourselves and review player feedback regarding support interactions.

6. Mobile Experience

Most players access casinos via mobile devices. We evaluate:

Mobile-first casinos that optimise their platforms for touch devices receive higher scores.

7. Responsible Gaming Tools

Player safety and harm prevention are paramount. We assess whether casinos provide:

Casinos with comprehensive responsible gaming features demonstrate a commitment to player welfare.

8. Our Rating Scale

We rate casinos on a scale of 1 to 10, with the following guidelines:

Each rating is based on weighted assessment of the seven criteria above, with Licensing & Regulation carrying the most importance. A casino cannot receive a high overall rating if it fails in this fundamental area.

Last Updated: 2026